Connect with Your Customers

CustomerNation is the first ever private exchange solution built expressly for manufacturers who want to maximize Lifetime Customer Value (LCV) by knowing and communicating with their product owners. With CustomerNation, manufacturers leverage the power of CustomerNation's web-enabled technology, which consists of a customizable web interface for customer product registration, and a secure backend connection that empowers manufacturers to know, interact and engage customers within their private accounts. With CustomerNation, manufacturers can:

  • Stay connected with customers,
  • Get customer feedback on specific products,
  • Raise customer satisfaction while lowering costs,
  • Expand customer reach, and
  • Increase customer knowledge.

Manufacturers can now know and communicate with their product owners as never before. CustomerNation provides the most sophisticated solution in the world for effective customer lifecycle management.

Close the Value Chain
At CustomerNation, we make it simple for you. When consumers register their products online, they are provided their own intelligent Customer Account - an index for both personalized content and links to various pages on your website. A customer simply chooses "View My Products" to get what they need. To increase revenues, turn customer service into customer loyalty with model specific special offers that are precisely posted and time-sequenced to appear in these Customer Accounts. Manufacturers can even generate new revenue by activating Customer Accounts from dormant customer records.

Easy to Use & Affordable
CustomerNation employs an ASP delivery model to get you up and running quickly, in as little as 24 hours. It's been written for the global enterprise and is both TRUSTe and EU Safe Harbor compliant. CustomerNation's team of engineers have written nearly 250,000 lines of proven code and gone through all the privacy hoops so you don't have to. Implementation simply involves the placement of a customizable PowerStrip at the manufacturer's website. The PowerStrip provides Customer Accounts during product registration, so anytime a customer comes to your website, they can view their products and access their Customer Account information. This solution can easily integrate with your in-house or 3rd party systems.

Get Insight into Your Customers Today
Contact us today to partner with the leader in customer knowledge.

 

 
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